Resume

Professional Experience

Responsible for the design, development, and implementation of training materials (i.e., training recipes, job aids, and e-Learning modules) for one of the largest menu refreshes for the IHOP brand.
Managed all aspects of training materials development for two high-profile limited time promotions offered in +1,750 restaurants across the nation

Planned, designed, developed, and implemented an onboarding program for nine roles within the Operations Department
Redesigned and implemented the L&D department project request ticketing system in Jira
Designed, developed, and facilitated an Instruction Design Basics workshop for L&D Department

Managed the Clinical Training Portfolio for the organization of over 10,000 team members
Developed and implemented a series of nine e-Learning modules about the connection between oral health and system health that was launched to the entire organization
Developed Recruiting Coordinator Training Program that effectively on-boarded new hires to productivity within the first two weeks of hire
Trained over 90 offices with over 900 team members on newly implemented recruitment process and ATS

Successfully managed a team of over 25 team members who rotate between 60+ mobile veterinary clinics in Petco stores throughout Southern California.
Managed district’s deployment of a new electronic veterinary records system (facilitated 6 train-the-trainer sessions, partnered with over 90 Petco store managers to ensure smooth deployment).
Managed the Veterinary Assistant Training Program.